A well-functioning heat pump to maintain optimal comfort in your home. To help you identify and address common heat pump issues, we’ve compiled a comprehensive guide to troubleshooting these issues.

1. Heat Pump Running Constantly:

If your heat pump seems to be running non-stop, it could indicate an underlying issue. Check the thermostat settings to ensure they are correctly programmed. Additionally, dirty or clogged air filters may restrict airflow, causing the system to work harder. Regularly changing or cleaning the filters can significantly improve efficiency.

2. Heat Pump Not Running:

If your heat pump is unresponsive, check the circuit breaker to ensure it hasn’t tripped. Verify that the thermostat batteries are functional, and the settings are appropriate. If the issue persists, it might be a faulty thermostat, and professional assistance is recommended.

3. Outdoor Unit is Frozen:

A frozen outdoor unit can result from low refrigerant levels, restricted airflow, or a malfunctioning defrost cycle. Ensure that the outdoor unit is clear of debris and vegetation. If the problem persists, it’s crucial to schedule a service appointment to address potential refrigerant issues.

4. Indoor Air Handler Not Working:

If the indoor air handler is not operating, it could be due to a malfunctioning motor, broken belts, or electrical issues. Regular maintenance, including lubricating moving parts and checking electrical connections, can help prevent these issues.

5. Heat Pump Not Heating or Cooling:

Inconsistent heating or cooling can stem from various issues, such as a faulty compressor, refrigerant problems, or a malfunctioning thermostat. Professional diagnosis is essential to identify the root cause and implement the necessary repairs.

6. Short Cycling:

Short cycling occurs when the heat pump turns on and off frequently. This may be caused by an oversized system, a malfunctioning thermostat, or issues with the heat anticipator. Proper sizing and thermostat calibration are crucial to address this problem.

7. Leaking Liquid:

Leakage around the indoor or outdoor unit may indicate refrigerant issues, a clogged condensate drain, or a malfunctioning pump. Prompt attention to leaks is crucial to prevent damage to the system and your property.

8. Weird Smells:

Unusual odors emanating from the heat pump may be a sign of mold, burnt-out wiring, or a dirty air filter. Regular cleaning and maintenance can help prevent these issues and ensure the air circulating in your home is clean and fresh. Find our maintenance plan here!

For professional assistance with any of these heat pump issues, contact Suburban Services Group. Our experienced technicians are ready to provide reliable solutions to keep your system running efficiently. Your comfort is our priority.

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